The statistics page provides various reference information. For example, it shows what questions customers asked, what answers they received, and what distance was associated with each question-answer pair.
Statistics window
Filters
The page contains additional filters.
- No answer found - marks all question-answer pairs where no answer was found (event
not_found
)
- Horizontal slider - allows filtering values by the required distance range
- Was edited - displays answers that were edited by the operator (the operator clicked the Edit button in the dialogue)
- Additional filters (id, client_question, question_id, answer_to_user, found_variants, distance, alias, params, chat_id, action, edited, createdAt) - used for more precise filtering
Main Statistics Window
The main window displays the following information:
- Time and date - the time and date when the question was asked by the client
- Query - the name of the model used and below it, the question asked by the client
- Answer - the response from the FastLine module, which can be opened to get extended information
- Question - the main question found by the FastLine module
- Variation - the variation on the main question found by the FastLine module
- Distance - the distance that indicates the degree of difference between the main question and its variations (if the distance is high, an informational message will be displayed - High distance level, we recommend adding the question to the database)