The main screen of the OP is divided into several blocks. At the start transition to the main screen, information is displayed on the left side. Contains the operator's icon and its status on the network (online-green indicator, offline - red), and a list of parent topics specified in the OP

https://lh3.googleusercontent.com/dmcJJGbD2wdU0Swss4M_mOmiFmAnpVo6ii9_hNypRORanSYieS0n71CU7-NoG8W5Ja4SHf0h8V2WiGF8TPy-diSLsDMPPUwq_gGATiMk9Io3YhazuNp2F2G2bZLT27yjSjviJQl3

To the right is a dialog filtering system and a general list of active chats

https://lh3.googleusercontent.com/-P8kuevEEuc_Tl4LP1dv_hAxLDly2NcabdFNTxkpLoyVYT1kyKCLqgf0Ulel-hMs6kdVbOZos3Av8pYfmKCX_C-daY9ftiyacogiQDv80Qnh2S374kZcTR_IBJxsrcYQrMReEoQA

After selecting a dialogue from the list, all information on this dialogue opens.

https://lh3.googleusercontent.com/ff4-AUv1_4RqkbBp63AmX2iqHeiQpVKVZE8-7XAAQpHNb0qJbRRfjby9fkHA3Lj5FKGDfi2jZc_gk_tZj-B0Cv8QZYZSJvavHXZ1LJ9d5ND22BmnJ4v0dpLktMf8kJV1wY4aHti-

In the central part there is a dialog header with the user's first and last name (when registering), as well as the subject of the appeal, below is the main chat window with the last actions of the client in the bot displayed and the button to start the dialogue

https://lh6.googleusercontent.com/AfeNL2di3vL2H-bOxVKMCM-Fp_2N_mv4HJVMztZOL3GmD2cMOfF-CQf8uW2_iNqr5vFqt-J1p1jW-HhAcCbhDG_QyHjxWAIfVID7r5f5i7zX1eRN5MUGRuiuXD_5VPsYzp0dI6Xi

The header theme can be changed. To do this, click on the edit icon. In the pop-up window that opens, select the desired theme and click the Save button. The theme will change in the header, and the dialog will be moved to the left side menu of topics.

https://lh3.googleusercontent.com/gBk6YZT36uoIfIq4ZMvFm2Kn2PzQAWVvPnTRRHy6Jjr9U5GCWd2RWQpOVa4H8iEylMycdC06g-v9UxCg0q3_1pqwP2PA8xxTkpEJzoitirKEr7R_OuySRoGustudRh5EqEDesHys

In the right part of the window there is Information about the client (for registered clients), containing full name, email and other data that the system receives during registration.

Next, the communication history block and the history filtering functionality are displayed

https://lh6.googleusercontent.com/CoC5ggrVFeuEt85gnrNoGP9pBIGABzXBsle242UL4IX6q9cl5YOS56L9e8XZ1NMUdAZ2bAdrxPOdvbTCJSvPBK9UWGP_B3XWLOdt1gCCtMeUsTtzqEUe0DirKLaMnva_wyMDeFxW